FAQS
Have a Question? Find all Your Answers Here!
Perhaps you have questions you would like answered about our services, insurance coverage or what to expect when you arrive. Please review the most common questions below. Of course, you can always give us a call at 970.930.3818 and we would be happy to chat.
APPOINTMENT INFO
HOW TO SCHEDULE AN APPOINTMENT?
Appointments are required for MRI, CT and Ultrasound but not for X-ray. Your provider will send Compass Peak Imaging an order for an exam and may call us at 970.930.3818 to schedule your appointment while you are in their office. Should that not be the case, you may call to schedule your exam anytime after we have received your provider’s order.
HOW TO CANCEL AN APPOINTMENT?
Rescheduling an exam is simple and quick. Call us at 970.930.3818 and we will work to meet your personal schedule.
EXAM INFO
HOW DO I GET ANSWERS REGARDING MY EXAM?
Compass Peak Imaging can be reached at 970.930.3818 or you may find your answers on our website Compasspeakimaging.com. We are always happy to address any questions you may have beforehand in a effort to make your visit as pleasant as possible.
WHEN WILL MY RESULTS BE AVAILABLE?
Our goal is to provide your care team with results as soon as possible. Your provider will receive results within 24 hours of completion of your exam. Quite often your results will be available on the day of your procedure.
HOW LONG WILL MY EXAM TAKE?
We have selected all our imaging equipment with the goal of providing fast and accurate results. Most exams will only take a few minutes once you are positioned on the exam table. Average X-ray and CT exams will take approximately five to fifteen minutes while MRI and Ultrasound exams will usually range from twenty to thirty minutes.
WHAT HAPPENS DURING AN EXAM?
While we offer multiple forms of imaging, most experiences are similar. You will be positioned on an exam table in a comfortable manner and instructed to remain as motionless as possible for the duration of your exam. A comfortable patient leads to an accurate exam, so comfort will be key. For exams requiring contrast, trained staff will start a small IV.
HOW DO I PREPARE FOR AN EXAM?
Some exams will require minor preparation. You will be notified of any preparation requirements when your exam is scheduled. Compass Peak Imaging can email preparation instruction, if desired. Preparation instructions will also be posted on our website (coming soon).
Some exams may require diet modification for a few hours prior to your arrival.
Exams including contrast may also require minor lab work prior to your arrival, but most can be performed by Compass Peak Imaging once you arrive.
Feel free to call us at 970-665-2194 with any questions you may have about your exam preparation.
INSURANCE INFO
WHEN IS PAYMENT REQUIRED?
Compass Peak Imaging will submit all claims to accepted insurance plans in order to determine what your cost will be. Payment of co-pays and other balances is due at the time of service. Please see our pricing guide for information about discounts for self-pay patients. All major credit cards are accepted.
ARE THERE DISCOUNTS FOR SELF PAY PATIENTS?
All discounts for self-pay patients are outlined in our pricing guide. Please note that payments must be made in full and at the time of service in order to qualify. Discounts are granted upon your agreement that a claim will not be submitted to an insurance carrier.
DOES COMPASS PEAK ACCEPT INSURANCE?
Yes! Compass Peak does accept insurance, and is contracted with the majority of carriers most commonly used in the region. As contracting work is ongoing, please contact our office at 970.930.3818 to be sure that your insurance is currently accepted.
HOW WILL I BE BILLED?
We will submit for payment for most insurers. If you have already met your deductible for the year we will bill your insurance directly. If you have yet to meet your deductible we will require payment when you arrive for your exam. Credit cards will be accepted. Patients paying upfront may be eligible for a 25% discount on our already low prices.
We require payment of any unpaid deductibles or co-pays at the time of service.
PAYMENT INFO
HOW MUCH WILL MY EXAM COST?
Our goal is to bring the lowest price possible to or patients. You will find our prices to be competitive with any prices in the area if not lower. If you were not informed of the cost at the point of scheduling your exam you can view pricing on our website. You will always be able to call us to verify your exam and any associated costs. Our pricing model is simple, cost-effective and transparent. In these days of rising costs, we want you to know exactly what your exam will cost before you have it. You will have a single bill for your exam and for radiologist interpretation of the exam. You will not receive a second bill from the radiologist.
HOW DO I PAY FOR MY EXAM?
Compass Peaks billing service will submit a claim to your insurance company. Prior to your appointment, Compass will run your benefits, if available, and your estimated payment due will be calculated. In an effort to control costs and benefit the most people, payment or payment arrangements will be required prior to services performed. Uninsured patients or patients requesting an insurance claim not be filed will be eligible for a 25% discount on our already low prices if the bill is paid in full at the time of the exam. Compass accepts all major credit cards.
NECESSARY FORMS
Patient & Provider Forms
CT LUNG SCREENING ORDER FORM
PROVIDER REFERRAL FORM
PRICING
Review Our Pricing Guide and Insurance Information
SERVICES
Need Additional Services? Review and Request an Appointment.
CONTACT
Have Questions? Reach out to us today by phone or email.
120 Midland Ave., Suite 260, Glenwood Springs CO, 81601
Open Weekdays 8am to 5pm
local: 970.930.3818 ~ fax: 844-684-4238